TERMS OF SERVICE
1. General Information
This website is operated by Known Objects Studio.
By accessing and purchasing from this website, you agree to be bound by these Terms of Service.
2. Products
We offer design objects, including items manufactured through 3D printing.
Due to the nature of the production process, slight variations in color, texture, or finish may occur.
3. Pricing
All prices are listed in Swiss Francs (CHF).
Shipping costs are calculated at checkout unless stated otherwise.
We reserve the right to modify prices at any time.
4. Orders
By placing an order, you agree to provide accurate and complete information.
We reserve the right to refuse or cancel any order for reasons including:
payment issues
pricing errors
product availability
5. Payment
Payments are securely processed through trusted third-party providers (e.g. Stripe).
We do not store your payment information.
6. Shipping
Orders are shipped to the address provided at checkout.
Delivery times are estimates and may vary depending on location and carrier.
We are not responsible for delays caused by shipping providers.
7. Returns & Refunds
You may request a return within 14 days of receiving your order.
Items must be:
unused
in original condition
Return shipping costs are the responsibility of the customer unless the item is defective.
8. Defective Items
If your product arrives damaged or defective, please contact us as soon as possible.
We will offer a replacement or refund where appropriate.
9. Liability
We are not liable for any indirect or consequential damages resulting from the use of our products.
10. Privacy
Your personal data is handled in accordance with our Privacy Policy.
We only collect and use data necessary to process your order.
11. Governing Law
These Terms are governed by Swiss law.
Any disputes shall be subject to the jurisdiction of Swiss courts.
12. Contact
For any questions, please contact: